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Saturday, 21 November 2009
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User Guide
Welcome to JewelleryNetAsia.com!

From here, you can get quick access to many thousands of products from all over the world, benefit from our sourcing services and read the latest industry/market news.

Click on any of the links below for more details about a particular service:

Sourcing products/services and partners
  • How can I enquire about suppliers of a specific product?

    Go to "Find New Products and Designs" on the homepage, click on "I want to enquire about suppliers of a specific product", and then complete the on-line "Products/Services and Partners Enquiry" form.

    You will receive an Acknowledgement of Products/Services and Partners Enquiry email at your registered email address. We will send your enquiry to the relevant supplier members and ask them to contact you directly.


  • How can I make use of JewelleryNetAsia.com to have more business?

    Through "Trade Offers", a non-stop on-line marketplace where professional buyers and suppliers post their buy or sell offers all-year-round, you can obtain ample business opportunities by posting your offers in the "Trade Offers" section, along with detailed descriptions, at any time.

    The "Trade Offers" section is divided into two parts: Offer to Buy and Offer to Sell. "Offer to Buy" is an on-line invitation from a buyer to suppliers to send him/her quotations on what he/she is looking for. "Offer to Sell" is an on-line product sales announcement from a supplier to buyers, inviting them to contact him/her.

    The "Offer to Buy" service is available to all users, including both Visitors and Members. If you are not yet a Registered Visitor, you will be given a Registered Visitor account once your buy offer is verified.

    The "Offer to Sell" service is for Members only.

    To post my buy offers on "Trade Offers":

    At the top of the homepage, there is a "Post Offer to Buy" button that directs you to a round-the-clock platform for you to post your buy offers.

    • Step 1: Select "Post Offer to Buy"
      • Click on "Post Offer to Buy" at the top of each web page to post your buy offers.

    • Step 2: Fill in the offer details and contact information
      • Fill in your buy offer information in detail in the on-line form.
      • Attach any product photos to the on-line form for your target suppliers' reference.
      • Check the boxes for any additional information you may require from your target suppliers.
      • Fill in your contact information. To spare you from spam mails, your email address will not be displayed. You can check the reply messages from suppliers through the on-line communication platform provided by JewelleryNetAsia.com.

    • Step 3: Submit your offer
      • You can preview your buy offer before submission. You will receive an email with details of your submitted offer from JewelleryNetAsia.com.
      • Your submitted offer will undergo a verification process and will be posted once verified.
      • If you are not a JewelleryNetAsia.com Registered Visitor, you will be given a Login Name and Password after your offer details are verified.

    • Step 4: Check and respond to replies from suppliers
      • Log on to JewelleryNetAsia.com using your Login Name and Password.
      • Click "My Offers" at the top right corner. At "My Offers" you can check your submitted buy offers, and to receive and respond to replies from suppliers. You will find all buy offers and reply messages in "My Offers".


    To find Offer to Sell and reply to it:

    You can find sell offers from worldwide suppliers at "Offer to Sell" on the homepage of JewelleryNetAsia.com. Read the offer headlines and click on the one whose details you want to view.

    Our Registered Visitors and Members can view the supplier's profile and reply to the sell offer simply by keying in their Login Name and Password to log in to their account at JewelleryNetAsia.com.

    If you have not yet registered with JewelleryNetAsia.com, please Register NOW.


  • How can I find potential trade partners?



  • Where can I find the latest designs from exhibitors at the September Hong Kong Jewellery & Gem Fair?

    • Click on "Exhibitor List" on the homepage, go to "List Exhibitors By" and select your list by:
      • Product
      • Country and Region
      • Booth Location
      • Company

      Or you can go to "Search Exhibitors By" and input the exhibitor and booth number to list the exhibitor(s).

      Then, you can click on the exhibitor's "On-line Showroom" for company information, product specifications and photos of their latest designs and products.


    • Go to "Find New Products and Designs" on the homepage, select from Product, Brand or Company to search for more than 2,400 quality exhibitors from around the world.

      Selected exhibitor(s) will be listed accordingly. Click on the exhibitor name or "Please Visit My Showroom" for detailed company information and product specifications with high-resolution photos.


September Hong Kong Jewellery & Gem Fair updates and pre-fair planning
  • How can I pre-register to visit the September Hong Kong Jewellery & Gem Fair?

    • Click on "Visitor Pre-Registration" in the "Hong Kong Jewellery & Gem Fair – September 2007" section and fill in the required information; an admission badge will be sent to you on successful application.


  • How can I pre-plan my schedule at the September Hong Kong Jewellery & Gem Fair?

    • Click on "Exhibitor List" or "Make Appointment" button on the homepage.
      • Registration as a Registered Visitor to the site is required before you can use the Make Appointment service. After you become our Registered Visitor, you can log in with your Login Name and Password to enjoy this service. If you are not yet a Registered Visitor of JewelleryNetAsia.com, please Register NOW.
      • Check the "Make appointment with this exhibitor" box at the bottom of each exhibitor to select the exhibitor(s) with whom you want to meet.
      • Fill in the information about the appointment and press "Send the Appointment Request(s)".
      • You will receive an Acknowledgement of Appointment email at your registered email address and your selected exhibitor(s) will contact you directly.


  • How can I get the latest updates on the September Hong Kong Jewellery & Gem Fair?

    • Simply click on "Fair News" on the homepage of this site to get all the latest information and updates on the September Hong Kong Jewellery & Gem Fair.


Industry News and Market Trends
  • Where can I find news and up-to-date reports on the industry?

    • Go to "Industry News" on the homepage, click the news headline that you are interested in, or select news headlines from different sections, including:
      • Jewellery news
      • Diamonds news
      • Gemstones news
      • Pearls news
      • Silver news

    • You can use the keyword search on the top of the website to find news and archives from the following sections:
      • Jewellery news
      • Diamonds news
      • Gemstones news
      • Pearls news
      • Silver news

    • Registered Visitors/Members with a Login Name and Password will have access to the details of each news article. If you have not yet registered with JewelleryNetAsia.com, please Register NOW.


    • You can forward the article(s) to your friend(s) by going to "Forward this article to your friend" in the left column of each news article.
      • Select the news article you want to forward to your friend
      • Go to "Forward this article to your friend" in the left column of each article, and fill in the name and email address of the recipient
      • Click "Add more recipients" to forward to another recipient
      • Fill in the Verification Code and then click "Send"


  • How can I access industry news and updated market trends regularly?



  • How can I find information about the world's jewellery and gem fairs?

    • Go to "Industry Events" on the homepage to search for upcoming fairs by:
      • Fair organiser
      • Fair name
      • Fair location
      • Fair date


Become a Registered Visitor
  • What is the difference between a non-registered visitor and a Registered Visitor?

    • As a Registered Visitor of JewelleryNetAsia.com, you enjoy full access to our industry-specific news and up-to-date market trends. In addition, you can reap business opportunities by posting and replying to offer messages in the Trade Offers section. To learn more about these benefits, click "User Benefits" for details.


  • How can I register as a Registered Visitor at JewelleryNetAsia.com?

    • Click "Register NOW" in the "User Login" section.
      • Step 1: Visitor Information
        • Fill in the on-line registration form
        • Fill in the Verification Code and then click "Submit the application"
      • Step 2: Visitor Verification
        • Your registration will be processed. Once completed, we will send you an Account Activation email featuring your Login Name, Password and an Activation Code that will enable you to activate your account. Use the information provided in the email to activate your account before using our services.


  • I have forgotten my Login Name and/or Password; how can I retrieve it?

    • To retrieve your Login Name, please call our Web Services Team on +852-2516 2174 for assistance.


    • To retrieve your Password, click "Forget Password?" in the "User Login" section and fill in the on-line form. A new password will be sent to your registered email address.


  • Why am I not able to login when I input my Login Name and/or Password?

    Try one of the following:

    • Check and see whether you have activated your account. You will find activation details in the Account Activation email sent to your registered email address. If you did not receive an Account Activation email after registration, please click "Contact Us" at the bottom of any page and send us a message. Our Web Services Team will contact you shortly.


    • Check your Login Name and/or Password. They are both case-sensitive, which means that JewelleryNetAsia.com makes a distinction between lower case and upper case letters.


    • Check your keyboard to see whether CAPS LOCK has been activated. This may cause you to type your Login Name or Password in the wrong case.


    • Please note that, for security purposes, your login account will be temporarily deactivated for 30 minutes if you accumulate five login failures. It will be reactivated after 30 minutes.


  • I lost my activation code; how can I retrieve it?

    • Click here to go to the "Retrieve Activation Code" section. Key in your Login Name and registered email address to retrieve the activation code.


More Details

    • You will receive your Activation Code in the Account Activation email sent to you upon successful registration. The Activation Code is for you to activate your account before you can use our services. This is to ensure that the account is activated by an eligible user.



    • This is the email you will receive after you make an appointment with selected exhibitor(s) and is to inform you that your request(s) has/have been sent to the relevant exhibitor(s).



    • This is the email you will receive after you send us an enquiry about finding suppliers of a specific product. It confirms that we have received your enquiry.



    • You will receive an Account Activation email on successful registration. The email will be sent to your registered email account and will include your Login Name, Password and Activation Code, which is needed to activate your account before you can use our services. To activate your account, please input your Login Name and Password, as well as the Activation Code, on the web page specified in the email and your account will be activated.



    • A verification code, which is shown in a picture, is generated to confirm that the user is trying to access the page. This helps prevent automated programs from misusing our website.






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